30 Ford St Beechworth
Tuesday 12th Novemeber 5:30pm – 9:30pm
VCGLR Provide Responsible Service of Alcohol (RSA)
Undertaking this approved VCGLR Responsible Service of Alcohol (RSA) program gives participants the skills and knowledge necessary to contribute to a safe, enjoyable environment in a licensed premises.Face-to-face RSA training is mandatory for licensees and staff selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences.
What you need to know.
Licensees and staff are subject to mandatory RSA requirements and have one month from the date they first sell, offer for sale or serve liquor on the licensed premises to complete an RSA program.
The RSA program covers a range of topics including:
- problems associated with excessive consumption
- alcohol and the law
- the question of who is responsible for RSA
- facts about alcohol
- improving the atmosphere of your premises
- handling difficult customers.